It depends on the reason for cancellation. If you need to cancel your travel plans, please consult the Unforeseen Events portion of your insurance policy to see a list of reasons for Trip Cancellation and Trip Interruption that may be covered, along with General Limitations and Exclusions from coverage. You are encouraged to file a claim if one of the covered reasons could possibly apply to your situation as you may be eligible to be reimbursed for your unused, non-refundable, pre-paid trip costs if you need to cancel your trip. Please be specific about why you cancelled, as coverage depends on the exact reason for cancellation.
If the cancellation of your trip is not covered, you may be eligible for an insurance unused premium refund or a travel insurance credit. For more information on unused premium refunds and credit, see the question below regarding “Can I cancel my insurance and get my unused premium refunded?”