For information regarding the Coronavirus and your Redpoint Travel Protection program, please read our Coronavirus FAQ.

Help Center

We’re here to help!

We strive to provide you the best travel protection experience.  Please use the tools below find answers to common questions or to contact us.

In the event of an emergency call us at  +1 415 481 0610.


Frequently Asked Questions

Our FAQs are the perfect resource for finding answers to the questions we are asked most often. We’ve categorized them for  you below.


What do you need help with?


To start a claim, visit our Claims page to download all the necessary forms to get started. Upload completed forms, along with all other relevant documents through this page direct to our Claims team for immediate processing.


To find the best Redpoint Travel Insurance product for you, click here and use our program selection tool. Determine what coverage best fits your specific travel. Our Compare Plans page provides side by side comparisons of all our products services, benefits, and coverage limits.

Get a Quote

Click here to use our quoting tool for Redpoint Travel Insurance programs.

Customer Service/Travel Service

While traveling, your coverage includes 24/7/365 access to travel specialists, paramedics, nurses, and military veterans. These professionals are ready to assist with any issues that may arrive while traveling including evacuations, medical referrals, lost baggage, lost passports, and more. Call us at +1 415-480-0610 while traveling or use the contact form below.

Partner with Us

We partner with a wide variety of travel professionals to ensure their clients are fully covered when they travel. Click here to learn more about or partner programs, customizable tools, and competitive commissions.

Valuable Travel Resources

Travel Health
Get the latest news regarding health safety:

Travel Advisory
Get the latest on government travel advisories:

How do Redpoint coverages apply to real-life scenarios?

Click here for descriptions below of real-life claims examples, and their resolutions.


Contact Us


Phone: +1 415 481 0610

Still Need Help?

Call us 24/7 at  +1 415 481 0610